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Uber One × McDonald's Australia · 2025

Hole in Maccas.

Bringing Macca's back to Uber One. Without admitting they'd ever left.

Uber One × McDonald's Australia · Hole in Maccas
Campaign Film
Role
Strategy & social leadership at Poem.
Year
2025
Partners
Uber Eats ANZ · McDonald's Australia · Christopher McDonald (talent) · We Got The Chocolates, Molly Lee Clancy, Joey Woodley (creators)
Recognition
46.3M
earned OTS across 287 hits
1,214
editorial brand mentions, 99.6% brand-attributed
3.7M+
hero video views on owned social
6M+
creator reach across the three influencer partners
01
The Brief

When McDonald's had previously opted out of Uber One, the platform took a notable hit on its Macca's volume. The brief was simple, the constraint less so: bring them back, without either side admitting they had ever stepped away. The work needed to read as a brand new arrival, not a reconciliation, and it needed to do it loud enough to drag the audience with it.

02
The Insight

Uber One's pitch is 'exclusive benefits, for everyone.' That's a contradiction, and a useful one. The job wasn't to argue the audience into the contradiction. It was to find a character who'd be genuinely upset at the egalitarianism of it, and let him say it on camera. Build an attention spike that moves Macca's fans onto Uber One without ever talking about why they'd been off it.

03
The Idea

We cast Christopher McDonald to reprise his most famous on-screen villain. The exclusive-club enforcer with the knowing smirk. Legally, we couldn't mention the film by name. So he doesn't. He just plays the type, on a golf course, outraged that anyone can join Uber One. Re-enacting the disgruntled tropes of the character without naming him became the joke and the hook.

We teased through influencers first. We Got The Chocolates, Molly Lee Clancy and Joey Woodley posted a mysterious build-up that got 170k+ people talking before the brand reveal. Then the hero video dropped on owned social to 3.7M+ viewers. The campaign ran in HOYTS cinemas nationwide. We brought Chris to Australia for a press day, hosted media + influencers on the green, and the BTS content alone reached 655k Aussies at a combined 3.5% engagement rate. 32 mailers went out to press with limited-edition Uber One × Chris merch. Golf balls, towels, socks, visors, tees, ball markers. Three pieces of supporting content (One Minute In An Uber With…, the Caddy Mocumentary, the BTS cut) extended the world across owned channels.

Strategy in one line
Bring them back. Without admitting they ever left.
04
The Outcome

During launch week, Macca's Uber One penetration hit an all-time high, then held a sustained step-up across the next four weeks. Uber One member sign-ups grew materially pre/post campaign, and Macca's overall food sales on Uber Eats lifted versus the three-week prior. Every commercial KPI was beaten comfortably.

Earned: 287 hits, 46.3M OTS, 1,214 editorial brand mentions (99.6% brand-attributed). 85% of editorial coverage carried brand assets, 78% featured the talent. Press secured across Today, Today Extra, Fox Sports' Sunday Night with Matty Johns, 2DayFM (Jimmy & Nath with Emma), the Daily Telegraph, Sydney Morning Herald, Pedestrian TV, 9Honey, Man of Many, LADbible, SPORTbible and Mumbrella. The Daily Telegraph alone mentioned Uber 9 times in a single online article.

Paid: positive shifts on awareness and ad recall in both Meta and TikTok Brand Lift Studies, with TikTok ad recall stepping clear of the platform baseline. Influencer: 6M+ reach, 6.5K engagements, and a combined 20 days 17 hours 2 minutes 14 seconds of watch time across the three creators' content.

All-time-high Macca's Uber One penetration in launch week. Every commercial KPI exceeded.
Social cuts